Tuqqavik Family Support Worker

Tuqqavik is NIP’s first point of contact for children, youth and families seeking support. It helps families understand the services available to them, identifies their needs, and connects them with the most appropriate programs, community resources or protection services when required.

It is designed to make it easier for Nunavimmiut to find help, receive guidance and access the right support as early as possible.

YOUR ROLE

As a Tuqqavik Family Support Worker, you will often be the first person families meet when they reach out for help. Your role is to welcome people with kindness and respect, listen to their concerns, help them understand the supports available, and walk alongside them as they access services.

You will work closely with families, Elders, community organizations and other service providers to strengthen the well-being of Inuit children, youth and families and to build a new Inuit-led service for Nunavimmiut, by Nunavimmiut.

KEY RESPONSIBILITIES

Welcome children, youth and families seeking support;
Listen carefully to understand each family’s needs and strengths;
Help families access appropriate services, programs and community resources;
Maintain regular contact with families and provide ongoing support when appropriate;
Work collaboratively with Elders, community organizations and service providers;
Facilitate Ilagiit Council meetings and support families throughout the process;
Participate in team meetings and case discussions;
Maintain accurate and confidential records;
Participate in urgent or emergency interventions when required;
Help create a welcoming, respectful and culturally safe service for Nunavimmiut.

Skills and Competencies

Be a beneficiary of the James Bay and Northern Quebec Agreement;
Strong communication skills in Inuktitut, with the ability to communicate in English and/or French;
Enjoys working with children, youth and families;
Has a strong knowledge of Inuit culture, language and community life;
Treats people with respect and without judgement;
Works well with others and remains calm in challenging situations;
Is organized, reliable and willing to learn.

Details

Northern benefits: Employees who settle in Nunavik may be eligible for various premiums, including a retention premium, a remoteness premium and a cost-of-living premium. For those hired more than 50 km from Kuujjuaq, low-cost housing is provided, along with reimbursement of moving and storage costs. In addition, annual personal trips from Kuujjuaq to the point of hire are included, as well as other benefits.